Travel Help Centre

What is extended delayed departure cover?

  • Updated

If you have purchased the Natural disaster cover optional upgrade, extended delayed departure will cover up to £3000:

  1. if the scheduled public transport on which you are booked to travel is cancelled or delayed, leading to your departure being delayed for more than 12 hours at the departure point of any connecting public transport in the United Kingdom or to your overseas destination or on the return journey to your home provided you eventually continue the trip; or
  2. If you choose to abandon your trip because the alternative transport to your overseas destination offered by the public transport operator was not suitable, we will pay you up to up to £3,000 for any irrecoverable unused accommodation and travel costs (and other pre-paid charges) which you have paid or are contracted to pay because you were not able to travel and use your booked accommodation as a result of:
    • The scheduled public transport on which you were booked to travel from the United Kingdom being cancelled or delayed for more than 12 hours; or
    • You being involuntarily denied boarding (because there are too many passengers for the seats available) and no other suitable alternative flight could be provided within 24 hours.

Was this article helpful?

1 out of 1 found this helpful